Terms and Conditions


Ordering lala design products is designed to be as simple as possible, while allowing maximum security and privacy for all your details.

We do our very best to package your order properly for posting. We do not accept any responsibility for the way Australia Post handles your order or their delivery times.

Collection and use of your personal information

At lala design, we collect personal information submitted by you to manage and deliver your order or for our mailing list if you choose to subscribe. Delivery information you supply when ordering is available online for your reference in your order history.

We will give your personal information, such as your delivery address, to your nominated delivery service provider (such as Australia Post) when you place your order. We do not disclose any of your personal information for any other purpose to any other parties. We will not publish your personal information for any reason without your consent.


Personal information like address, phone etc is only accessible after supplying your username and password. You must login before you can check your Order Status, View/Edit their Registration details, order Online.

Once you have logged in your account will remain open until you quit the browser or log off the website. Please ensure that you change your password regularly view the “Account Maintenace option” in order to keep you account secure.

Email Addresses

We store your email address if you: place an order, send us a query, or subscribe to our mailing list. Lala design will never on-sell or pass on your e-mail address to any third parties.


We will never send you unsolicited correspondence (including electronic mail). If you are subscribed to the newletter you can unsubscribe any time through the website or by phone, fax or e-mail.

Feedback and Complaints

lala design welcomes feedback & attends to all complaints. Please email, fax or write to us using the contact information on the “Contact Us” page.