Frequently Asked Questions

Frequently Asked Questions - Lala Design Perth

Design

 

What paper stock do you use?

We use a huge range of paper stocks. Our main 3 stocks we offer (Luxe, Shimmer, Divine) are sourced within Australia and are the stocks, that we feel gives us the best quality print and finish. Our envelopes are made to match. We are more than happy to source custom stock for our clients, simply just ask! PS – Our sample packs, include samples of our paper stock.

 

 

How are your invitations printed?

We print within Australia. We offer digital printing, hot foil stamping, letterpress and so much more.

 

 

Do you only do wedding invitations?

No, we offer all sorts of services related to designing and printing. Invites and stationery for all types of occasions, business branding, custom made guestbooks, stamps, wax seals, anything, just ask!

 

 

Do you offer custom designs?

We love custom work! It’s what gets us out of bed in the morning. Us lala girls, don’t have a particular style, we want you to creatively challenge us. Get in touch and let’s chat some more.

 

 

Will you need my guest list before I finalise my order?

It does help, that you have a pretty good idea of your guests numbers before you order invites. You want to allow invites for couples, families and then singles and then add at least 5-10 spares (for back up).REMEMBER: It is not 1 invites for every guest. If you want guest names printed, you can order, we will then follow you up with a guest template and wait for you to reply before we print.

 

 

Do you offer help with wording?

We sure do! We have a super helpful section with wording on here already.
Find it under the “wedding tab / wording”

 

Shipping

 

How long does shipping on an online order take?

Shipping time will depend on the option you choose: Applies to withing Australia only .
Regular Post- allow up to 10 working days
Express Post – allow up to 3 working days
Pick Up – Perth, WA / Monday to Saturdays
International – Regular and Express shipping options avaliable

 

 

What shipping methods do you use?

We use Australia Post and Couriers Please, within Australia
Australia Post for International postage

 

 

Can I track my order?

Yes, we notify once your order is shipped with your tracking number.

 

 

Do you send samples?

We offer an amazing sample pack, chock-a-block full of assorted samples and very useful extras.
Sorry, we don’t offer 1 off sample of specific designs, as all our work is custom made to order with minimum quantities.

 

Frequently Asked Questions - Lala Design Perth

Logistics

 

Do you offer payment plans?

Sorry, not at the moment, but we’re working on getting After Pay and Zip Pay on here for you.

 

 

Can I order more prints after my initial order?

Yes, you sure can! But keep in mind there are minimum orders even for re-ordering. We don’t keep extras of your order on hand, so make sure you order at least 5-10 extras for back up.

 

 

What foiling colours do you have available?

So many foil colours! The most popular ones are gold, silver, copper, rose gold, but if you’re after something different or specific, please just ask and we can help.

 

Ready to put the special in your day?

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